Privacy Policy

1. Introduction

STATshifts ("STATshifts," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform and Services. We comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

(a) Personal Information. We collect information you provide directly, such as your name, email address, phone number, province, role (pharmacist or pharmacy), Ontario College of Pharmacists (OCP) licence number, organization name, and payment details.

(b) Automatically Collected Data. We also collect usage data, log information, device details, and cookies to operate and improve the platform.

3. How We Use Your Information

We use your information to provide and maintain the STATshifts platform, process subscriptions, facilitate shift postings, send notifications about shifts and applications, verify credentials (including OCP standing), respond to customer service inquiries, and comply with legal obligations.

4. Information Sharing and Disclosure

(a) Between Users. We share limited profile information between pharmacies and pharmacists to facilitate shift postings and applications. For example, pharmacies will see a pharmacist's name, OCP number, and software proficiencies when they apply for a shift.

(b) Third Parties. We do not sell personal information to third parties. We may share information with trusted service providers who assist us in operating our platform (e.g., payment processors, hosting services) or when required by law.

5. Data Security

We implement robust administrative, technical, and physical safeguards to protect your personal information against unauthorized access, destruction, or alteration. However, no internet-based service or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You may access, update, correct, or request deletion of your personal information by logging into your STATshifts Account or contacting us directly. We will respond to such requests in accordance with applicable privacy laws.

7. Cookies and Analytics

We use cookies and similar tracking technologies to maintain user sessions, analyze traffic, and understand platform usage patterns. You can manage your cookie preferences through your browser settings, though disabling cookies may affect platform functionality.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of material changes by posting the updated policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer at info@statshifts.ca or by mail at STATshifts, Toronto, ON, Canada.